Thank you for choosing Wash GEC products. This Shipping Policy outlines the details regarding shipping, delivery, and related procedures for products purchased from our store. Please read this policy carefully to understand how we handle shipping processes.
1. Shipping Timeframes: We strive to process and ship orders as efficiently as possible. Please note the following shipping timeframes:
- Order Processing: Orders are typically processed within 7 business days from the date of purchase.
- Shipping Time: Shipping times vary depending on the destination and shipping method chosen during checkout. Estimated shipping times are provided at the time of purchase.
2. Shipping Methods: We offer a variety of shipping methods to accommodate your preferences. Shipping options available during checkout may include standard, expedited, and express shipping. Please select the option that best suits your needs.
3. Shipping Costs: Shipping costs are calculated based on the shipping method chosen, the destination address, and the weight/size of the products in your order. Shipping costs will be displayed during the checkout process before you finalize your purchase.
4. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the progress of your shipment. Please allow a brief period for tracking information to be updated after your order has been shipped.
5. Delivery Delays: While we strive to meet estimated delivery times, please note that unforeseen circumstances such as weather conditions, customs delays, or carrier issues may impact delivery. Wash GEC is not responsible for delays beyond our control.
6. International Shipping: We offer international shipping to many destinations. Please be aware that customs and import duties may apply in your country. It's your responsibility to pay any applicable fees. International orders may also experience longer shipping times due to customs processing.
7. Address Accuracy: It's essential to provide accurate shipping information during checkout. Wash GEC is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping addresses provided by customers.
8. Undeliverable or Returned Packages: If a package is undeliverable due to an incorrect address or any other reason, it may be returned to us. In such cases, we will contact you to verify the correct address and arrange reshipment. Additional shipping charges may apply.
9. Order Changes and Cancellations: Once an order has been placed, changes or cancellations may not be possible. If you need to modify your order, please contact our Customer Support team as soon as possible. We will do our best to assist you, but changes are not guaranteed.
10. Contact Us: If you have any questions or need further assistance regarding shipping, please contact our Customer Support team.
By purchasing products from Wash GEC, you acknowledge and agree to the terms outlined in this Shipping Policy.