Wash GEC Warranty Policy
Review the Wash GEC Warranty Policy for 1 Year Limited Warranty coverage, eligible products, warranty claim requirements, repair or replacement review, exclusions, limitations, and support information for commercial car wash lighting and equipment purchases.
Warranty information for Wash GEC car wash lighting and equipment orders.
Wash GEC provides commercial car wash lighting, controls, signage, vacuum lighting, exterior lighting, and related equipment. This warranty policy explains the 1 Year Limited Warranty, what may be covered, how warranty claims are reviewed, what information customers should provide, and which exclusions or limitations may apply.
1 Year Limited Warranty
Wash GEC offers a 1 Year Limited Warranty for eligible commercial car wash lighting and equipment products that covers defects in materials and workmanship under normal use during the warranty period. The warranty period begins on the date of purchase.
This warranty is valid only for the original purchaser and is non-transferable. This warranty does not cover damage caused by misuse, improper handling, accidents, modifications, unauthorized repairs, normal wear and tear, or other conditions beyond Wash GEC’s control.
Defects in Materials or Workmanship
Wash GEC will repair or replace, at our discretion, products found to be defective due to manufacturing issues, faulty materials, or workmanship.
- Manufacturing-related defects identified during the warranty period.
- Faulty materials that affect normal product operation.
- Workmanship issues that occur under normal use.
How to Submit a Warranty Claim
To begin a Wash GEC warranty claim, please contact our Customer Support team and provide the required product, order, purchase, and issue information for review.
Contact Support
Reach out to our Customer Support team to initiate the warranty claim process.
Provide Proof
Provide proof of purchase, including order number and purchase date.
Describe the Issue
Explain the issue in detail so the team can review the claim accurately.
Inspection if Needed
If requested, return the product to Wash GEC for inspection.
Repair or Replacement
Upon receipt of your warranty claim, our Customer Support team will evaluate the issue. If the product is determined to be covered under warranty, Wash GEC will either repair or replace the defective product.
Wash GEC reserves the right to determine the appropriate resolution based on the nature of the defect and available inventory.
What Is Not Covered
- Damage resulting from misuse, improper handling, accidents, modifications, unauthorized repairs, or normal wear and tear.
- Products sold by unauthorized resellers or third-party vendors.
- Consequential or incidental damages arising from the use of Wash GEC products.
- Products with serial numbers or identifying marks that have been altered, removed, or made illegible.
- Any condition or damage beyond Wash GEC’s control.
Warranty Terms
This warranty is provided in lieu of all other warranties, expressed or implied. Wash GEC disclaims all implied warranties, including, without limitation, warranties of merchantability or fitness for a particular purpose.
Wash GEC reserves the right to modify, amend, or terminate this Warranty Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By purchasing products from Wash GEC, you acknowledge and agree to the terms outlined in this Warranty Policy.
Need warranty support?
Contact Wash GEC with your order number, purchase date, and a detailed description of the issue so our team can review your claim.
Contact Support
